Tenants

Tenant Resources

Everything you need to pay rent, submit a maintenance request, or get in touch.

Portal Access

All tenant activity — rent payments, maintenance requests, and lease documents — is managed through the Highlands tenant portal.

Rent payments are made online through the tenant portal. Log in to view your balance, make a payment, and see your history.

Submit maintenance requests through your portal account. Include as much detail as possible — issue, location, and operational impact.

For questions not handled through the portal, please reach out to our team directly.

Johnson City, TN

For emergency maintenance situations that pose an immediate risk to property or safety, call us directly at (423) 390-8832.

Whether you own one commercial building or a mixed portfolio across multiple cities, we're happy to have a straightforward conversation.